Workflow Intelligence

Intelligent Workflow

• Do you know where the major bottlenecks exist in your workflows?
• Do you know when process leaks occur?
• What happens when an item is assigned to someone who is on vacation?
• Do you know how long each transition occurs within your workflow process?
• Are you within Service Level Agreements?
• Are your suppliers delivering the Service Levels you are paying for?

IPROS.CUBE has developed a specialised application for improving the performance of workflows. This enables you to measure your current workflow processes and focus on where process improvements could benefit the business. In addition to this, Workflow Intelligence can be used to track and measure the improvement to ensure that they are providing the expected gains.

• Milestone and activity driven - define service levels for complete workflows or discreet parts.  
• Using the IPROS.CUBE data integration, data on milestone and activity completion can come from any system
• Improve Customer Service Levels
• Understand and quantify activity mix
• Highlight and eliminate process bottlenecks

As with all IPROS.CUBE solutions, Workflow Intelligence can be setup in days to quickly give you an overview of your real service levels and identify areas for improvement. All you need to provide is a list of processes and their associated activities and milestones.  These can initially be high level and over time get more detailed. 

Call us to discuss how workflow intelligence can help your organisation.